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 Wisdom offer free guidance and help students get admission in best university for aviation.

 With a career in Aviation industry-  who knows what new breakthroughs you can discover when you get this degree

WISDOM’S Aviation Sector CERTIFICATE COURSE

Reservation Agent

A reservation agent is a person who arranges reservations for the clients as per their need and requirements. Since the tourism industry has grown substantially over the years, the demand for good reservation agents has also gone up. A good reservation agent must be capable of working under minimal supervision and have excellent customer service skills. He should also have excellent knowledge of savings and deals available for the customers.

Candidates must possess some skills to promote the sales of the organisation.

Companies hire only those candidates who are capable of increasing their sales. Some of the important skills required for a job as a reservation agent are listed below.

Reservation agents are in demand in many sectors. They are hired by companies in both the private and public sectors. Besides this, they can also start their own business. Some of the major sectors where they can apply are listed below.

Major Tasks Performed 

  • Checking the Availability of Transportation
  • Accommodation on the dates decided by the client,
  • Making Reservations based on the budget and Requirements of the Customer,
  • Providing payment and confirmation details to the Clients,
  • Selling and Promoting reservation packages and
  • Clearing the Questions of the Customers

Eligibility

  • Master or bachelor's degree in the relevant stream.
  • Certified Travel Associate (CTA) or Certified Travel Counselor (CTC).

Types of Job Roles

  • Air Ticketing Executive
  • Ticket Reservation Executive
  • Executive Reservation and Ticketing
  • Travel desk executive

Top Recruiting Agencies

  • Oyo
  • Accor
  • Marriott international
  • Oberoi hotels & resorts
  • Le meridian
  • Keys kotels

Employment Opportunities

  • Hotels
  • Resorts
  • Airlines
  • Travel
  • Telecommunication
  • Railways
  • Real estate agents
  • IT Industries

Pay Scale/Salary

Profile Starting Salary per annum (in INR) Mid Level Salary per annum (in INR) Senior Level Salary per annum (INR)
Reservation Agent 1,85,000 2,94,000 9,00,000

WISDOM’S  Aviation Sector CERTIFICATE COURSE

Airline Ticketing Agent

Airline Ticketing Agents are the face of the airline industry and the first point of contact for any customer while boarding a flight. They can also be stationed at boarding gates and take care of the boarding and de-boarding of passengers in an aircraft. The job profile of an Airline Ticketing Agent includes problem-solving on a daily basis and mitigating first-hand any issues a customer may face related to their tickets and reservation. Thus, having good people skills goes a long way on the job of an Airline Ticketing Agent.

It is very important for an Airline Ticketing Agent to be courteous and attentive to a customer. They are also required to be professionally-dressed and they must have good communication skills. Airline Ticketing Agents are also required to have basic computer skills and have the necessary mathematical ability to collect and verify payments. They are also required to follow strict protocols set by the Airline as well as by the flight regulations followed by the country where they are working. Therefore, an Airline Ticketing Agent should also have good knowledge of the rules and regulations followed inside an Airport.

It is an entry-level job and does not require candidates to pursue any expensive undergraduate course. Candidates with a basic education can also pursue this career.

Provides a good experience of customer-handline and airport management. Experience can be used by candidates to go for higher education and better career opportunities

Major Tasks Performed 

  • Booking Flight Tickets
  • Handle reservations for Customers
  • Interact with Customers about Flight timings, Seat availability, Fares, Reservations etc
  • Handle key operations such as data collection, Data entry, payment collection
  • Boarding and De-boarding of passengers in an aircraft
  • Checking the Availability of Transportation
  • Accommodation on the dates decided by the client
  • Making Reservations based on the budget and Requirements of the Customer
  • Providing payment and confirmation details to the Clients,
  • Selling and Promoting reservation packages
  • Clearing the Questions of the Customers

Eligibility

  • Candidate must have completed Class 10th
  • Candidate must have completed at least 18 years of age
  • Candidates are required to demonstrate a basic knowledge of computers and good typing skills
  • Good communication skills and basic mathematical skills are required for the job.
  • Diploma in Airline Ticketing
  • Diploma in Travel and Tourism Management
  • Diploma in International Travel, Tourism and Hospitality Management etc.
  • Candidates must note that these courses are usually available at the 10 +2 / Class 12th level.

Types of Job Roles

  • Airline Operators
  • Airport Management
  • Travel Consultancies
  • Customer service representative
  • Ground Staff
  • Handling the luggage and baggage check

Employment Opportunities

  • Airports
  • Travel & Tourism Companies
  • Operations department of Travel Agencies
  • Tour Management Companies
  • Tour & Travel Management firms.
  • Hospitality sector such as Hotels, Tourist Resorts etc
  • IT Industries

Skills:

  • Interpersonal skills
  • mathematical ability
  • Presentation skills
  • Organisational skills
  • Customer service skills
  • Entrepreneurial skills
  • Communication skills
  • Confidence
  • Analytical Thinking
  • Proactive attitude
  • Salesmanship
  • Basic computer skills
  • Airport management
  • Typing skills

Top Recruiting Agencies

  • Indira Gandhi
  • International Airport
  • Emirates
  • Indigo Airlines
  • Air India
  • Airport Authority of India

Pay Scale/Salary

Profile Starting Salary per annum (in INR) Mid Level Salary per annum (in INR) Senior Level Salary per annum (INR)
Reservation Agent 1,85,000 2,94,000 9,00,000

WISDOM’S  Aviation Sector CERTIFICATE COURSE

AIRLINE CUSTOMER SERVICE EXECUTIVE 

Major Tasks Performed 

  • Itinerary changes,
  • Flight reservations and questions about customer loyalty programs.
  • Helps passengers with providing
  • Flight information,
  • Issuing tickets,
  • Check-in, solving ticket related problems and
  • Checking baggage.
  • Upgrades the seats and reissues seats for them when no seats are available in the flight.
  • checks the boarding passes of the passengers.

Eligibility

  • Passed high school diploma or equivalent in relevant field
  • Employers will prefer candidates who have completed a bachelor's degree in related fields
  • Six months to one year of work experience is required
  • Knowledge of some tools such as CRM, online chat software, contact centre software, customer relationship management software and Microsoft Office.

RESPONSIBILITES  

  • Verifying and inspecting passenger documentation
  • Assisting passengers with self-service check-in
  • Maintaining high standards of security and services at the airport
  • Making public address announcements whenever required
  • Operation computers and other specialist equipment such as scanners, air-bridge and airline-specific software

Types of Job Roles

  • An Airline Customer Service Agent operates at an airport or a call centre
  • Offering information and assistance to the passengers.
  • Front desk of the airport.
  • Customer Service Representative: He is responsible for solving the complaints and questions of the customer.
  • Airport Manager : He is responsible for the smooth functioning of all the activities at the airport.
  • Retail Sales Associate:Retail sales associates are responsible for assisting consumers in the collection and purchasing of products.
  • :Flight attendants are responsible for ensuring the safety and security of the passengers during the flight.

Top Recruiting Agencies

  • Chhatrapati Shivaji International Airport
  • Jet Airways
  • Delhi Indira Gandhi International Airport
  • Bengaluru International Airport
  • SpiceJet
  • Air India
  • Lufthansa
  • IndiGo

Skills:

  • Good listening skills
  • Excellent communication skills
  • Customers service skills
  • Good levels of fitness
  • Team working skills

Employment Opportunities

  • Airlines
  • Tour Agencies
  • Aviation Firms
  • Travel Agencies
  • Airports

Pay Scale/Salary

Profile Starting Salary per annum (in INR) Mid Level Salary per annum (in INR) Senior Level Salary per annum (INR)
 Airline Customer Service Agent 1,55,000 2,35,000 4,01,000

WISDOM’S  Aviation Sector COMPETATIVE EXAM TRAINING 

All India AME Entrance Examination (AIAEE)

All India AME Entrance Examination (AIAEE) is one of the most popular national level aviation entrance exams in India, through which candidates can secure admissions at Aircraft Maintenance Engineering (AME). It is regarded internationally as one of the most challenging aviation admission tests. AIAEE is conducted through an Online Examination mode at 26 centers all over India in the month of APRIL or MAY every year.

The candidate who wants to get admission in AME course should appear in this exam. AIAEE 2020 will be held in online mode at 26 centers all over India. Students who are interested in AIAEE, they should have completed their 10+2 from a non-medical stream. Appearing students can also apply for this exam. The application will be in online mode only. Candidate can apply online by official website.

BASIC INFORMATION OF (AIAEE)

Conducting Body Indian Institute of Aircraft Engineering, Delhi
Exam Mode Both Online and Offline Modes of Test
Exam Type National Level Exam
Exam Application Mode Online/ Computer Based Application

ELIGIBILITY

  • For apply in AIAEE you must have fulfilled these Eligibility Criteria which is given below:
  • Candidate passed minimum 10+2class with an aggregate of 50% marks in Physics and Mathematics Or Three years diploma in engineering or a higher qualification in Science with Physics and Mathematics.
  • The minimum age requirement is 16 years from the date of the beginning of the classes. The upper age limit is 24 years.
  • Those candidates who are appearing 10+2, they are also eligible to apply for this exam.
  • Student has to clear Color Blindness Test.

Important Dates

Application Form Availability Date 1 December 2020
Last Date Of Application Form 30th March, 2021
Last Date Of Payment Online : 30th March,2021                           Offline : 30th March,2021
Slot Booking & from

Correction date

NA
Form Correction Date NA
Admit Card Availability Last Week of May 2021
Examination Date Online:

First Week of June 2021
Offline:

First Week of June 2021

Answer Key Date NA
Result Declaration Date Second week of June 2021
Admission/Counselling Date Last week of June 2021

                 

Exam Pattern

AIAEE is 2 hours duration exam,

Totally 100 MCQ (Multiple Choice Questions)

Different subjects like Math, Physics, Chemistry and General Knowledge.

Exam pattern & syllabus will be same for 10+2, 3 years diploma holders and degree holders.

Paper will be in English medium only.

  SN             Subjects    Questions    Marks
   1.         Mathematics         25      100
   2.          Physics         25      100
   3.         Chemistry         25      100
   4.    General Knowledge         25      100
Total       100      400

There will be negative marketing, 4 marks for each correct response & 1 mark will be deducted for each incorrect response or multi-responses.

Exam Syllabus

In AIAEE there is basic 10+2    exam syllabus candidate should be covered and well prepared for it.     The subjects that candidate have to prepare is given below:

  • Mental Ability
  • Math
  • Physics
  • English

General Knowledge

Preparation Strategy

There are some useful tips given below that may help you in all aspects.

  • Make time table of all the subject which asked in the examination and follow it regularly till the examination.
  • Practice all the previous year's papers as much as you can and clear your concepts wisely.
  • Cover all the Topicswhich is given in the Syllabus so that you will be able to overcome the difficulty level.
  • Don't be so stressed for the examination, always keep calm and be relaxedfor it and you should prepare your mind-set in a positive manner.
  • Practice moreand more so that you will become habitual to solve the questions which help in brush up your concepts and you will be also understood Time Management.

Selection Procedure

 Students who are interested to take admission has to apply online for AIAEE through the official website.

On the basis of their merit, the student will get admission offer letter.

Following documents should be carried at the time of admission.

  1. 50,000/- DD in favor of Indian Institute of Aircraft Engineering payable at New Delhi.
  2. Class X original Mark sheet & Certificate.
  3. Class XII Mark sheet & Certificate.
  4. Migration certificate.
  5. Eight recent passport size color photographs of Applicant.
  6. Recent passport size photograph of parents / guardian.
  7. Medical form (color blindness) dually signed by a registered physician.

After counseling, candidate admission will be confirmed.

Counseling Procedure

To get admission in Indian Institute of Aircraft Engineering the last phase you have to face is the counseling procedure after which admission will be confirmed. There is some documents required that you have to carry at the counseling centre declared by the exam conducting body.

  1. 25,000/- DD in favor of Indian Institute of Aircraft Engineering payable at New Delhi.
  2. Class X original Mark sheet & Certificate.
  3. Class XII Mark sheet & Certificate.
  4. Migration certificate.
  5. Eight recent passport size color photographs of Applicant.
  6. Recent passport size photograph of parents / guardian.
  7. Medical form (color blindness) dually signed by a registered physician.
  8. After successfully counselling done, candidate admission will be confirmed by getting his/her allotment letter.

EXAM FEE DETAILS

Payment Mode Online Payment
Exam Online Fees INR 1100/-
Exam Offline Fees INR 1100/-
Exam SC/ST Fees INR 1100/-
Exam PWD Fees INR 1100/-
Exam Male Candidate Fees INR 1100/-
Exam Female Candidate Fees INR 1100/-

Top Recruiting Agencies

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